The Volunteer Income Tax Assistance (VITA) program seeks volunteers for the 2013 tax season.  Last year, VITA volunteers served more than 9,400 taxpayers in communities served by the United Way of Central and Northeastern Connecticut and brought $22 million in refunds and credits back to our local communities. Volunteers are needed at local VITA sites for the following roles:

• Tax preparers: These individuals work with filers to prepare their federal and state income tax returns. Good computer and English and Spanish communication skills are required. Volunteers receive free, in-depth training and must pass an IRS certification test.

• Intake specialists: These individuals oversee the flow of the site and work hand-in-hand with a professional site coordinator. They help filers complete essential paperwork, including the required IRS intake application, and verify relevant documents such as W-2s, 1099s, interest statements, etc. Intake specialists also manage the appointment calendar and walk-in traffic. Customer service skills and a positive attitude are a must. Solid English and Spanish communication skills and reliability are also required. Free training is provided, and no IRS certification is required.

All VITA volunteers must commit to a minimum of one 4-hour shift per week during the tax season, which begins in mid-January and ends April 15. All VITA volunteers must also attend a training session this month.  Sites are open during the day, in the evenings and on weekends, so they can accommodate any schedule.

If interested, please contact Liz Buczynski at lbuczynski@unitedwayinc.org or at (860) 493-1106.